1. What types of furniture do you manufacture and sell?

We specialize in office chairs, café chairs, stools, living room chairs, bedroom chairs, sofas, sofa sets, dining chairs, and customized furniture.

2. How do I place an order on Furnilife.in?

Simply browse our products, select your items, add them to the cart, and proceed to checkout. You’ll be asked to provide delivery details and make a 50% advance payment to confirm the order.

3. What payment methods do you accept?

We accept payments via PhonePe, Razorpay, Cashfree, UPI, credit/debit cards, net banking, and 50% Cash on Delivery (COD) for the remaining balance.

4. Is full Cash on Delivery available?

No, due to the high value and customization of furniture, we require a 50% advance payment. The remaining 50% can be paid at delivery via COD.

5. How long does it take to deliver my order?

Delivery typically takes between 5–15 working days, depending on product availability and your location.

6. Can I track my order?

Yes, once your order ships, we will share tracking details via email or phone.

7. Do you provide assembly services?

Most products come pre-assembled or semi-assembled with instructions. Assembly services are available in select cities for an additional fee.

8. What are your shipping charges?

Shipping charges depend on the product size, weight, and delivery location. Charges are calculated at checkout and may vary.

9. Do you deliver to remote or rural areas?

Yes, we deliver to most locations in India. Delivery to remote areas may take longer and incur additional charges.

10. Can I cancel my order?

Orders can be cancelled within 24 hours of placement before production or dispatch begins. After that, cancellations may incur charges.

11. What is your return policy?

Returns are accepted only for damaged or defective products. You must report issues with photos/videos within 48 hours of delivery.

12. Are there any warranties on your products?

Some products come with manufacturer warranties. Warranty details will be specified on the product page or invoice.

13. Can I change my delivery address after placing an order?

Please inform us within 24 hours if you need to change the delivery address. Changes after dispatch may not be possible.

14. What if my product arrives damaged?

Inspect the product upon delivery. If damaged, notify us immediately with photos and videos within 48 hours to initiate a return or replacement.

15. Do you offer custom furniture?

Yes, we offer made-to-order and customized furniture options. Delivery times and pricing may vary for customized products.

16. Are your products eco-friendly?

We strive to use sustainable materials and eco-friendly processes wherever possible. Contact us for specific product details.

17. How do I care for my furniture?

Care instructions vary by material. We provide basic care guidelines with each product or you can contact our support team for advice.

18. Can I get a tax invoice or GST invoice?

Yes, a GST-compliant invoice will be provided with every purchase. Please provide your GSTIN at the time of order if needed.

19. Is it safe to shop on Furnilife.in?

Absolutely. We use secure payment gateways and follow strict data protection protocols to ensure your safety.

20. How can I contact customer support?

You can reach us via email at support@furnilife.in or call +91 99895 40243 from Monday to Saturday, 10 AM to 6 PM.